AERIS intends to provide the original purchaser of its products from an Authorized AERIS Dealer, with defect-free performance during the specified warranty period.
We receive frequent inquiries about our product distribution and warranty terms. So that there may be no misrepresentation of our warranty and service program terms, we post the exact text found on the registration forms.
All warranty and service programs require online product registration or submission of the warranty card included with the product. The warranty card requires both the dealer's and owner's signatures, and other specific dealer and product information, to be valid.
ONLY products purchased from Authorized AERIS Dealers are eligible for factory warranty or service program coverage.
Products not purchased from an authorized source MAY NOT be authentic, be complete, have all design and production updates, meet AERIS's performance and quality standards, and may have been tampered with.
2-Year Limited Warranty
1-Year Limited Warranty
Product Specific Warranty Guidelines
2-YEAR LIMITED WARRANTY
(Regulators, Buoyancy Compensators and Instruments)
AERIS guarantees, to the original purchaser only, that the equipment purchased is free of defects in material and/or workmanship under normal recreational scuba use for a period of two years (2) from the date of consumer purchase from an Authorized AERIS Dealer, provided proper care and maintenance have been performed as prescribed by the owner's guide or instruction card included with the equipment. Should this product prove to be defective for any reason (other than those listed as limitations below) the product will be serviced or replaced at AERIS's sole discretion at no charge (excluding shipping and handling).
This warranty shall be void if the registration card is not completed and signed by both the Authorized AERIS Dealer and the product Owner, and registered with AERIS within 30 days of purchase.
This warranty shall be void if the equipment has been tampered with by a person (or persons) not authorized by AERIS to perform service, or if the equipment is used for rental, military or commercial purposes.
The warranty is non-transferable, and extends to the original purchaser only. It is void if the equipment was purchased from anyone other than an Authorized AERIS Dealer.
WARRANTY CORRESPONDENCE
All correspondence regarding the equipment covered by this warranty agreement or in direct reference to this warranty should be accompanied by a copy of the original sales receipt and a copy of the owner's portion of the warranty card.
LIMITATIONS
Warranty does not extend to cover theft, loss, or damage due to accident, abuse, tampering, lack of maintenance, exposure to excessive temperature, extended sunlight, or deteriorating chemicals. Service or modifications by any person or persons other than an Authorized AERIS Dealership voids the warranty. AERIS will not be responsible for recovery or replacement of the product in the event of loss or theft. AERIS, its Authorized International Distributors, and Authorized Dealers make no other warranties, either expressed or implied, orally, or in writing, with respect to any other warranty coverage except those expressly stated within the preceding paragraphs. AERIS will not be held responsible for any agreements orally or in writing with the exception of those expressly included in this warranty statement. This warranty registration card and the terms contained herein supercede all statements contained in any and all owner's guides, instruction cards, or other equipment literature or catalogs. In no event will AERIS, its Authorized International Distributors, and Authorized Dealers be held responsible or liable for any personal injuries resulting from the use of the covered equipment, or for any other damages, whether direct, indirect, incidental, or consequential; even if AERIS has been advised of such damages.
INSTRUMENTS: Warranty does not extend to plastic gauge faces, rubber boots, HP hoses, O-rings, batteries, hose fitting corrosion, or chrome loss.
REGULATORS: Warranty does not extend to LP hoses, swivel or hose end O-rings, mouthpieces, stress cracks due to spraying with aerosols, rubber deterioration due to excessive exposure or lack of maintenance, chrome loss, or corrosion.
BUOYANCY COMPENSATORS: Warranty does not extend to abrasion, punctures or cuts to bladder material, or delamination due to exposure to chlorine exposure.
1-YEAR LIMITED WARRANTY
(masks, snorkels, fins, neoprene accessories, bags, accessories, vehicles, lighting, and apparel)
AERIS guarantees, to the original purchaser only, that the equipment purchased is free of defects in material and/or workmanship under normal recreational scuba use for a period of one year (1) from the date of consumer purchase from an Authorized AERIS Dealer, provided proper care and maintenance have been performed as prescribed by the owner's guide or instruction card included with the equipment. Should this product prove to be defective for any reason (other than those listed as limitations below) the product will be serviced or replaced at AERIS's sole discretion at no charge (excluding shipping and handling).
This warranty shall be void if the registration card is not completed and sent to AERIS within 30 days of purchase.
This warranty shall be void if the equipment has been tampered with by a person (or persons) not authorized by AERIS to perform service. The warranty is non-transferable and extends to the original purchaser only and is void if the equipment was purchased from anyone other than an Authorized AERIS Dealer.
WARRANTY CORRESPONDENCE
All correspondence regarding the equipment covered by this warranty agreement or in direct reference to this warranty should be accompanied by a copy of the original sales receipt and a copy of the owner's portion of the warranty card.
LIMITATIONS
Warranty does not extend to cover damage from accident, abuse, tampering, lack of maintenance, theft or loss. Service or modifications by any person or persons other than an Authorized AERIS Dealership voids the warranty. AERIS will not be responsible for recovery or replacement of the product in the event of loss or theft. AERIS, its Authorized International Distributors, and Authorized Dealers make no other warranties, either express or implied, orally, or in writing, with respect to any other warranty coverage except those expressly stated within the preceding paragraphs. AERIS will not be held responsible for any agreements orally or in writing with the exception of those expressly included in this warranty statement. This warranty registration card and the terms contained herein supercede all statements contained in any and all owner's guides, instruction cards, or other equipment literature or catalogs. In no event will AERIS, its Authorized International Distributors, and Authorized Dealers be held responsible or liable for any personal injuries resulting from the use of the covered equipment, or for any other damages, whether direct, indirect, incidental, or consequential; even if AERIS has been advised of such damages. Warranty for the Voyager Dive Vehicle battery charger is limited to 90 Days. Warranty does not extend to damage to the Voyager caused by battery leakage.
PRODUCT SPECIFIC WARRANTIES
This guide is intended only as a convenient reference. Limitations and specific warranties should be referenced in the specific owner's guide and/or warranty card.
PRODUCT CATEGORY |
Regulators |
WARRANTY COVERAGE |
Materials and Craftsmanship Requires Annual Service |
WARRANTY PERIOD |
Two-years from date of purchase |
EXCEPTIONS |
LP hoses, swivel or hose end o-rings, mouthpieces, rubber deterioration, chrome loss or corrosion |
PRODUCT CATEGORY |
Buoyancy Compensators |
WARRANTY COVERAGE |
Materials and Craftsmanship Requires Annual Service |
WARRANTY PERIOD |
Two-years from date of purchase |
EXCEPTIONS |
Hose end o-rings, hose fitting corrosion, punctures or cuts to aircell Snorkel Vests - One-year |
PRODUCT CATEGORY |
Analog Instruments |
WARRANTY COVERAGE |
Materials and Craftsmanship Requires Annual Service |
WARRANTY PERIOD |
Two-years from date of purchase |
EXCEPTIONS |
Plastic gauge faces, rubber boots, HP hoses, o-rings, batteries |
PRODUCT CATEGORY |
Digital Instruments |
WARRANTY COVERAGE |
Materials and Craftsmanship Requires Annual Service |
WARRANTY PERIOD |
Two-years from date of purchase |
EXCEPTIONS |
Plastic gauge faces, rubber boots, HP hoses, o-rings, batteries |
PRODUCT CATEGORY |
Non-Warranty Instrument Repairs |
WARRANTY COVERAGE |
Materials and Craftsmanship |
WARRANTY PERIOD |
6 months from date of service |
EXCEPTIONS |
Plastic gauge faces, rubber boots, HP hoses, o-rings, batteries |
PRODUCT CATEGORY |
Masks, Snorkels, Fins |
WARRANTY COVERAGE |
Materials and Craftsmanship |
WARRANTY PERIOD |
One-year from date of purchase |
EXCEPTIONS |
Straps, normal wear |
PRODUCT CATEGORY |
Bags |
WARRANTY COVERAGE |
Materials and Craftsmanship |
WARRANTY PERIOD |
One-year from date of purchase |
EXCEPTIONS |
Tears, accidents, abuse, normal wear, corrosion of zippers |
PRODUCT CATEGORY |
Vehicle |
WARRANTY COVERAGE |
Materials and Craftsmanship |
WARRANTY PERIOD |
One-year from date of purchase |
EXCEPTIONS |
Accidental damage, abuse, battery leakage, modifications by unauthorized persons, 90 days only on battery and charger |
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