Safety Notices

dvt

DVT Quality Alert for DVT type regulators that were purchased between Nov 1, 2012 and May 14, 2013

AERIS has received isolated reports of DVT assemblies using a specific batch of DVT plungers extruding.

Testing and analysis indicates that this occurs when the First Stage is only partially depressurized prior to the removal from the cylinder. Back pressure from the instrument console could cause the DVT Plunger to extrude.

The affected DVT Plungers (PN 6903) entered the production process in November 2012 and contained softer molded material.

 

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Testing indicates that earlier material and a new harder molded part eliminates any possibility of extrusion.

Only AERIS Regulators featuring a Dry Valve Technology (DVT)  Assembly that were serviced between November 1, 2012 and June 10, 2013 are affected.  No other AERIS Regulators are affected.      
 
If you have an affected unit, you must discontinue further use until retrofitted with new upgraded DVT components. The AERIS Dealer where you purchased it or a local Authorized AERIS Service Center can perform this retrofit at no charge to you.

WARNING: DISCONTINUE USE of the Regulator First Stage until it receives a Retrofit. Only Authorized AERIS Dealers and their trained service technicians can perform this Retrofit. Non-authorized persons who attempt the Retrofit procedure risk voiding the product’s warranty and rendering the product dangerously unsafe for SCUBA use.

Thank You!

AERIS Technical Support

EPIC

AERIS Announces Voluntary Recall
of EPIC Wrist Watch Dive Computers

February 7, 2007– San Leandro, CA – In cooperation with the U.S. Consumer Product Safety Commission (CPSC), AERIS of San Leandro, California, is voluntarily recalling AERIS EPIC Wrist Watch Dive Computers. AERIS has been notified by its supplier (Pelagic Pressure Systems) that they received isolated reports that two dive computers that use the same software program as the EPIC locked into the Gas Switch-to screen and did not return to the Main Dive screen when the divers switched the units from Gas 1 to Gas d2 during dives when they were only using one Transmitter, and Pressure associated with Gas 2 was being provided by an Analog Gauge.

 

 

Affected are AERIS EPIC Wrist Watch Dive Computers having serial numbers 1 through 712 that were sold between October 2006 and February 2007, and are being used for diving activities that include use of multiple gas mixes not associated with multiple transmitters.

Testing and evaluation has shown that this can occur if the control button used to switch Gases during a dive is depressed too long (4 seconds instead of the 2 seconds required to perform the operation) or it is pressed multiple times for 2 seconds when a Gas Switch operation is performed when there are multiple Gases (FO2 mixes) but not multiple Transmitters. Engineering programmers have modified the software of the EPIC to prevent the Switch-to screen from locking on the display.

AERIS asks that all owners of affected AERIS EPIC Wrist Watch Dive Computers return them to the Authorized AERIS Dealer from which they were purchased for a software upgrade at no charge.

WARNING: DO NOT CONTINUE USE of the dive computers for multiple gas switching activities until the software is upgraded. Only Authorized AERIS Dealers and their trained service technicians must perform this upgrade. Non-authorized personnel who attempt the upgrade procedure risk voiding the product's warranty and rendering the product dangerously unsafe for SCUBA use.

To access / view the serial number / firmware revision number screen while in Watch Mode:



Depress the M (upper/left button) for 2 seconds to access the NORM Surface Main screen, the simultaneously depress the A (lower/left) and S (upper/right) buttons 4 times (2 seconds each time).

If revision r1B is displayed, the unit's software program has been updated.

Locate an Authorized AERIS Dealer closest to you.

AT400

ROMI Recalls SCUBA Regulators due
to Drowning Hazard

For Immediate Release: November 2007

WASHINGTON , D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. (To access color photos of the following recalled products, see CPSC's Web site at www.cpsc.gov.)

Name of Product : AERIS SCUBA Regulator First Stage
Units: About 6,000
Manufacturer: ROMI Enterprises, of San Leandro , Calif.

 

Firm's Recall Hotline: (888) 636-9390
 CPSC Recall Hotline: (800) 638-2772
Release #08-Clearance 11/29
CPSC Media Contact: (301) 504-7908

Hazard: An internal component that seals air between the high pressure first-stage and the intermediate pressure second-stage can fail. This can result in uncontrolled flow of air to the diver and pose a risk of serious injury or death.

Incidents/Injuries: ROMI has received two reports of units malfunctioning during diving and six reports of units malfunctioning while being tested by dealers prior to delivery to consumers. No injuries reported.

Description and Models: The recall involves the following regulator first stages:

AERIS Regulator First Stage: Model AT400
Certain Serial Numbers from 30200036 through 51311560
AND
Purchased from May 2006 through October 2007

AERIS Balanced Diaphragm
All serial numbers
AND
Serviced from May 2006 through October 2007

The model and serial numbers are stamped on the side of the body or on the body's rubber covering.

Sold at: The items were either sold or repaired at authorized AERIS retailers nationwide from May 2006 through October 2007. The items sold for between $300 and $500.

Manufactured in: United States and Taiwan

Remedy: Consumers should immediately stop using the recalled regulator first stages and take them to any authorized AERIS dealer for a free replacement part.

Consumer Contact: For further information or to determine if your specific unit is affected, contact ROMI toll-free at (888) 636-9390 between 8 a.m. and 5 p.m. PT Monday through Friday. AERIS customers can send an e-mail to info@diveaeris.com or visit the firm's Web site at www.diveaeris.com


The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of serious injury or death from more than 15,000 types of consumer products under the agency's jurisdiction. Deaths, injuries and property damage from consumer product incidents cost the nation more than $700 billion annually. The CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard. The CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters, and household chemicals - contributed significantly to the 30 percent decline in the rate of deaths and injuries associated with consumer products over the past 30 years.

To report a dangerous product or a product-related injury, call CPSC's hotline at (800) 638-2772 or CPSC's teletypewriter at (800) 638-8270 or visit CPSC's Web site at www.cpsc.gov/talk.html . Consumers can obtain this release and recall information at CPSC's Web site at www.cpsc.gov .

Locate an Authorized AERIS Dealer closest to you.